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Orbita virtual assistants

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EMPOWERING CARE SERVICES THAT GO BEYOND EXPECTATIONS
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HOW IT WORKS

Orbita's virtual assistants provide a technology experiences with a human touch. Mirror human behavior — from making appointments to holding surveys, with conversational AI (Artificial Intelligence). Solutions used with a smart speaker that increase efficiency and reduce cost by effectively serving clients, care providers, and carers.

Explore one of the virtual assistant solution like eg. The Digital Front Door, The Bedside Assistant or The Connected Patient

Consider your channel for deployment eg. smart speakers

Start supporting your clients with conversational experiences that resonate, like a customer satisfaction survey, or service requests

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BENEFITS

IMPROVE CARE TEAM EFFICIENCY AND REDUCE RISKS

Automation with empathy. Reduce burden on care teams by helping users self-serve access to information and services they need, when they need it – while ensuring data privacy. Allowing you to enable real change across your organisation.

Build once, deploy to many

Reduces the cost of your admin while increasing the access to your services provided

Use all the data

Easily integrate with any EHR, content services, connected devices, and health dictionaries

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channel and Multi-Modal

Reach users on any device (smart speakers, mobile, web app) over any interface (SMS, IVR, phone)

Secure

Reduce risks with infrastructure and business processes for data privacy and security

Solutions focused on Care

Accelerate time-to-value with ready-made modules, and libraries designed for care apps

Experience design

Empower non-technical BAs, or content managers to design, and manage your virtual assistants

FEATURES

THE FUTURE OF CLIENT ACCESS TO SERVICES AND INFORMATION

Support those caring for clients

Interacting with clients to confirm & smart-routing requests, and combat social isolation at-home, in hospitals, aged care or independent living facilities

Streamline communication & automate delegation

Using ready-made templates for care plan coaching, medication reminders, question answering, surveys and assessments, and more

Support Your COVID-19 Response

Unprecedented demands on the care system call for new ways of delivering care to eg. zero-touch interface for safe communication to protect care workers, reduce infection opportunities, and preserve personal protective equipment.

Reduce administrative burden

Call centers are overburdened and costly to care organisations, and conversational AI can decrease these costs by 30%. Minimise call center wait times and improve the patient experience using call center self-service and escalation tools.

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SOLUTION BUNDLES

CONTACT US FOR BUNDLE PRICES

“The entire management team are excited about your solutions and approach. When can we start?” — CEO Heathcote Health

PRODUCT DETAILS

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