Even the best technologies fail without the right leadership, structures, and incentives. Article 5 explores why care tech adoption is less about the tool—and more about the organisation deploying it. From governance and culture to resourcing and readiness, it’s the internal conditions that determine whether innovation takes root or quietly disappears.

Even well-designed technology fails if people aren’t ready to adopt it. Article 4 explores why success depends on staff, clients, and carers, how they’re trained, supported, and included. Without behaviour change strategies, tech becomes extra work. This piece highlights adoption readiness gaps and the need for structured change models like Kotter’s.

Technology isn’t adopted just because it’s available. Article 2 explores why product success depends on usability, integration, and the real-world work it creates. Even good tech fails if it doesn’t align with staff capacity, system design, and clinical workflows. Matching tools to context is just as important as functionality.

Technology often fails not because it’s flawed, but because the person it’s applied to hasn’t been properly understood. Article 1 of the NASSS series explores why “the condition” is the most underestimated domain in care tech adoption—and why clinical complexity, cognitive variation, and cultural context must shape every implementation.