Once we receive your signed paperwork we aim to have your services setup within five business days, subject to stock levels.

There is no minimum length of time to have the eHomeCare service active. As payment of the ongoing fee is monthly in advance, all charges will stop when we receive the cancellation notice. However hardware leasing fees will continue until all equipment has been returned. For more information about Term and Termination, please see section 5 in the Terms of Use: https://www.ehomecare.com.au/terms-of-use

Please keep the equipment in good condition by dusting and cleaning regularly to prevent dust and dirt building up.

The system only requires a free powerpoint. Our solutions operate on mobile networks and it is not required to connect to your home phone. If you’re not sure, please feel free to contact us and we can help assess your situation.

All prices are exclusive of GST, and subject to change due to hardware, software license and SIM mobile plans variations